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A selection of some of the most frequently asked questions

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  • How can I get an estimate for a language course at Aldus Language Solutions?

    You can call our local telephone number or simply email us to request our information. We will be pleased to email it to you. Once we get acquainted with your specific needs, you will receive our electronic, customized offer of services.

  • Evaluation tests

    Evaluation tests encompass two steps: Some days before the course begins, they are emailed and answered directly on our electronic file. Thereafter, upon agreement with our client, participants are contacted by either email or telephone to confirm the date. The evaluation provides valuable information on the motivation of the future participants and their actual knowledge status. Since we aim excellence and our students’ maximum level of assimilation, our tests are designed so as to allow us to integrate students to the right course at the right level.

  • Can I take French and/or English courses at ALS?

    French and English courses are available at ALS at all levels. Our courses can be taken informally, structurally or lead to the TOEFL and the TFI. Customized courses to suit specific needs are also available.

  • Can I take French and/or English courses at ALS?

    French and English courses are available at ALS at all levels. Our courses can be taken informally, structurally or lead to the TOEFL and the TFI. Customized courses to suit specific needs are also available.

  • What foreign languages does ALS offer?

    Aldus Language Solutions provides language training in the official languages English and French, and we also offer courses in Arabic, Chinese, German, Japanese, Portuguese, Russian and Spanish. Nevertheless, upon request, we can create a group for any other language. For rare languages, such as Esperanto, we will deploy reasonable efforts to form a group for that specific language.

  • Courses at my company’s facilities, online and telephone courses

    We provide language courses at our clients’ facilities, which helps create a suitable learning environment where all participants progress equally. Online and telephone courses are also offered for busy people with constraining schedules. Nevertheless, online courses are particularly appealing to those who prefer a group or a private course in the comfort of their office or home. Telephone courses were mostly created to stress conversational skills and they usually last 25 minutes.

  • What are the available payment options at ALS?

    We accept cheques, wirings, Interac Transfers and all major credit cards. Clients are advised to pay using those methods, as credit cards and PayPal generate the Standard Online Fee of 5.5%. All courses must be paid before training begins.

  • TOEFL and TFI exams

    Our skilled professors will prepare you to succeed the English the TOEFL and/or the French TFI exams, using the ultimate learning methods and exercises. These courses are comprehensive and they focus on grammar, comprehension and conversation.

  • I need my professor to accompany me for a business trip abroad

    ALS is aware of the importance of being accompanied and supported by a personal language professional for your business trip. Depending on your specific needs and based on our experience, you might either be assigned the language professor you have been working with or a translator/interpreter, as applicable. In either case, in addition to the hourly rate, our language professionals are paid for their trip, transportation, accommodation, meals and insurance.

  • Information on native Canadian languages

    We take pride in providing courses on native Canadian languages, such as Algonquin, Iroquois or Montagnais. These courses are aimed to suit the needs of social workers, journalists or government representatives, and they are especially useful in training participants who help communicate accurately with native communities in far-flung regions.

  • Courses at my company’s facilities, online and telephone courses

    We provide language courses at our clients’ facilities, which helps create a suitable learning environment where all participants progress equally. Online and telephone courses are also offered for busy people with constraining schedules. Nevertheless, online courses are particularly appealing to those who prefer a group or a private course in the comfort of their office or home. Telephone courses were mostly created to stress conversational skills and they usually last 25 minutes.

  • Is ALS a certified institution?

    Aldus Language Solutions is a registered organization whose professors are also members of major teaching bodies, such as the Canadian Association for Second Language Teachers (CASLT), the World Education Service (WES) and the Language Industry Association (AILIA).

  • Courses at my company’s facilities, online and telephone courses

    We provide language courses at our clients’ facilities, which helps create a suitable learning environment where all participants progress equally. Online and telephone courses are also offered for busy people with constraining schedules. Nevertheless, online courses are particularly appealing to those who prefer a group or a private course in the comfort of their office or home. Telephone courses were mostly created to stress conversational skills and they usually last 25 minutes.

  • Cancellation policies

    All courses must be paid in full before they begin. In the event that one member of a group cancels a course, Aldus must be notified with, at least, four days in advance. Should a course for a whole group is cancelled before it begins, ALS must be notified one week in advance. The absence of a participant to a course does not give raise to a refund. Individual courses are rather rescheduled than cancelled. ALS must be notified the day before before 4 pm. Otherwise, the class will be billed. Should the said class be rescheduled within a maximum of two weeks, the class will be definitely cancelled. Specific times for group courses must be modified at least, 10 days in advance. Nevertheless, should a group is cancelled in full, ALS being notified four days in advance reserves the right to retain $500 plus taxes.

  • Can ALS assist me with multilingual translation services?

    ALS is an associate of high-profile company Altus Translation Solutions Inc. We work together to provide comprehensive language support to our clients, including certified, multilingual translation for every kind of documents, in a wide variety of fields, such as technical, legal, and general. For further information on our translation services, please visit www.aldus.ca

  • What are ALS course fees

    ALS cares for affordable fees. For a complete overview of the cost of our courses, please click on (link to rates).

  • Can I submit a question that is not listed here?

    We will be pleased to respond to your specific questions. Please email us at info@aldus.ca.